FAQs

 

Can I lend the game to someone else?

Of course! Prepare the box with the materials as they were in the beginning and be sure to add the instruction sheet. Once you have borrowed the box, the new player will be able to log in on play.keyenigma with their own username and password and use the game key that appears on the instructions sheet. The game key can be used as many times as you like.

What do I do if some paper breaks?

No problem. Key Enigma has enabled a section where you can download the printable material of each chapter so that you can play again as many times as you want. You can find the game's downloadables at play.keyenigma.com once you activate the game.

Where do I check that the box has all the material to play?

When the characters give you permission to open the envelopes they show you exactly what is in them. But if you want to make sure anyway, in play.keyenigma.com you will find images of all the materials once you activate the game.

Can I use the game key more than once?

Yes, you can use it as many times as you want and in as many accounts as you want.

Others

If you have more questions, contact us at contact@keyenigma.com